I buy a lot on eBay and I own an iPhone. It says the ebay app isn't available at the brazilian app store. Aham... why?
After sending it, a survey popped up. I answered it saying mostly that I felt they'd never read my email. I was expecting some kind of answer saying they were sorry and they couldn't do anything about it, but check out what I found in my inbox the next morning:
Thank you for writing eBay in regard to the iPhone you bought on eBay.I hope they won't read the survey results with the same special attention my email got.
I am sorry for any additional delay in getting this resolved for you,
but before we can diagnose this problem, I need the item number. I
appreciate your patience in sending the number to us. The more
information I can get from you, the easier it will be to solve this
issue to your satisfaction.